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“start with the customer experience and work backwards to the technology” https://www.inc.com/justin-bariso/20-years-ago-steve-jobs-demonstrated-the-perfect-w.html

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venn diagram: 1. company with thoughtful founders I care about 2. company that sees the value of an internal podcast overlap: @Shopify https://buffer-media-uploads.s3.amazonaws.com/597d35f6ef20020a6a92daf2/3e13403e664c6d5ac6d2cb256c8d9435e88a4a45_3738d72e56b4dda07d786a4b46f9d1965e75beb1_twitter

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here's a fun game to play: what if we buy a fort in the alps? http://www.cabinetlenail.com/ads,for-sale-fort-bourg-saint-maurice,4874,473vm,en.html

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trailers were once earnestly made like this, for movies like this. http://www.imdb.com/title/tt0144117/videoplayer/vi915800345

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sometimes being a lead you can feel really far away from trad'n indicators of success/impact, but feedback like this can be so motivating. https://buffer-media-uploads.s3.amazonaws.com/597ba24d14bfa10f1a49864b/34f5670782f32e34ae7aca4ef2af4ae6b9d7e935_d8fec3fa7c57ed8df1620cfe0039ce6d4f369893_twitter

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“The reflective level mediates the effects of the behavioral level” https://www.interaction-design.org/literature/article/norman-s-three-levels-of-design

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the “Jerky Boys of Russia” are for real http://mobile.reuters.com/article/amp/idUSKBN1AB06G

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original customs declaration for moon rock and moon dust. july 24 1969 https://buffer-media-uploads.s3.amazonaws.com/59794272ef2002766d4198c1/cb68244b163ecbf9c3866e46980c1d6b282456a0_facf94197588c40ded2e1722117414cf76073dfc_twitter

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it me. https://buffer-media-uploads.s3.amazonaws.com/597941e5675c3430314198c4/363297cab7dacd119eefca7655e85d42fd2429af_8029580e9403f23c61f093d5a23d3d455ad6e1e0_twitter

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ritual and pageant, costume and custom https://buffer-media-uploads.s3.amazonaws.com/5979413f675c344a2b4198c7/d6124393fe844df921a20ff200454186db831df4_f97c55661de2e08ada6d6e44cb933eba8548b009_twitter

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🌃🌹 https://buffer-media-uploads.s3.amazonaws.com/59793f9314bfa1bd674198d2/eda7e1be42fa7ee1fbff9a258480111cad520012_f4e4e59d5b4c865d84ce56b3318e6c29798d9cf5_twitter

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🍌🍏🍎🍌🍏🍏🍌🍎🍑🍋🍊🍌🍎🍎🍏🍌🍐🍌🍎🍌🍏🍎🍌🍎🍏🍎🍉🍌🍒🍎🍒🍌🍊🍇🍇🍋🍉🍒🍎 🍓🍌🍏🍏🍓🍊🍊🍐🍍🍓🍒🍒🍌 office fruit game strong today 🍏🍏🍎🍓🍋🍓🍎🍏🍏🍌🍏🍒🍐🍑🍉🍋🍋🍈🍐🍉🍒🍎🍑🍏🍒🍐🍏🍈🍏🍒🍉🍅🍌🍏🍑🍒🍎🍑🍐🍑🍎🍏🍈🍋🍒🍒🍏🍑🍏🍑🍎🍑 https://buffer-media-uploads.s3.amazonaws.com/5979403c675c34aa264198c5/a58868c4cdfeb94969332b3b61c96f391e9123fc_03010c430a887988305254abd4a8f0cb21a62f13_twitter

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🐙 https://buffer-media-uploads.s3.amazonaws.com/5979408538a237123008cbf6/85526eb10d8e8b20d92dac7f948133750b9ce515_412ac1ab9d9731cca6899d8cb7a7dd9f3632d144_twitter

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🏆 ^ my award for most appropriate choice of footwear https://buffer-media-uploads.s3.amazonaws.com/5977d038b6b0cd8b410d7e63/4fdb1b607f1d39586bec0b2257bd92071114c9e0_a1166f0809b652013c2c92402f4aca217a82bafc_twitter

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"2 gofast boats. run'em real close. on radar, looks like 1, not 2." - embarrassing/proudly still quote miami vice on a frequent basis https://buffer-media-uploads.s3.amazonaws.com/59736c3d14bfa14c2344a1b7/e67cd3cae1dca5a59d0fbd4d7bd2aa10460f9a7a_ac3c5245953eddba8b8eb73bd7a8e6f0465078b0_twitter

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probably the best artist statement one could write. - nujalia quvianaqtuliaq https://buffer-media-uploads.s3.amazonaws.com/59721c90675c343374b00659/af4e8b592f73944d533da391a4d3031e9f2423fa_cb52974aad2e082785fd957c54aed721f765370b_twitter

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Love everything about this. "Toronto man builds park stairs for $550, irking city after $65,000 estimate" http://www.ctvnews.ca/canada/toronto-man-builds-park-stairs-for-550-irking-city-after-65-000-estimate-1.3510237

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"as a lead, try to solve problems without creating new dependencies." lead level up fireside chats with @tobi https://buffer-media-uploads.s3.amazonaws.com/55f6e086539e95d018a73a52/596f6633293e8de95b728a25/ea1ac8045528510e4f05b08f38511770.original.jpg

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one of the better recommendations I've received. 🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕🐕 https://buffer-media-uploads.s3.amazonaws.com/596e7b9c14bfa1ef376acaf6/a20d3b41fd1f1fb28e01903a31fdbb25aea654d3_f50b4db1af4c8158a9d2848f3b8b8c3e33a1c98e_twitter

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can only assume 'düshbag' was already taken. https://buffer-media-uploads.s3.amazonaws.com/596ce4a9b6b0cdaf7f5f3451/8d44590974eb58575c756976e63d06d24765f0e6_53346eb282ac17a7a95cf597440f0a382798c39e_twitter

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Also, the sun is the source of light and heat for our world. https://buffer-media-uploads.s3.amazonaws.com/596c184337631e8a0bbc0b17/0394b5e88ecc6637e63745610b6781db318b40d0_922353ed640f09ca379f4d8966b0113474cbfc10_twitter

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“For reasons that are not well understood, war’s codes are safer for most of us than love’s.” https://mobile.nytimes.com/2006/08/20/sports/playmagazine/20federer.html

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cover art will ∞ be the best showcase for graphic design. 50 Books | 50 Covers: Design Observer http://designobserver.com/50Books50Covers-2016.php?type=covers

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∞ “The most general form of the lemniscate is a toric section of a torus” http://mathworld.wolfram.com/Lemniscate.html

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The Risks of The Everyday https://vimeo.com/136084530#embed

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Deutsche & Japaner – schoenstaub https://www.schoenstaub.com/shop/deutsche-japaner/

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https://youtu.be/bRChz-OYi9o

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gave my first talk @ShopifyUX UX Fridays on experience mapping; team keeps growing! 🐕🐕🐕 https://buffer-media-uploads.s3.amazonaws.com/59691c581571be4245bf1a3c/069b2ebaebabdbc3d1e40c2aa8eed1a82e636cca_6363d11470c9071eb24c660a9277dc2986c2f3ae_twitter

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veloce veloce veloce https://buffer-media-uploads.s3.amazonaws.com/59680f78b6b0cd264556c2d4/e061d16d69fd71ad9dd763b7bf874281fc0637a4_9b64772dcfe348242680621c5d165c989f528c75_twitter

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all the more beautiful for showing signs of impending decay https://buffer-media-uploads.s3.amazonaws.com/59680db0675c34746e4bd7ce/3533e5a718d1c0f2690b57bc1cdc025c78b59645_d4e8a6f73d6dc2188a6aa46bc7d610088e564f0a_twitter

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'The Simpson building was completely destroyed' http://goadstoronto.blogspot.ca/2012/10/the-great-toronto-fires-of-1904-and-1895.html

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High Park Gardens is probably my favorite one-block street in the city. beautiful homes, close to the park, close to Roncy. https://buffer-media-uploads.s3.amazonaws.com/5960ea3929f69fbe5b9550f2/0ec38ecc79a02403b9af864cf0ebd1762254a5b7_ff8da0f49f1dbdea0cf43d74d91aee2388d92c8f_twitter

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wet grass makes for happy 🐕s https://buffer-media-uploads.s3.amazonaws.com/5960d7bb097f9b9c73e997d7/2cd502b8631f0b728715fe4e1875697c95e0d360_1896f2118fd6fd062d80cb0da797b2072509e803_twitter

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🔥 https://www.youtube.com/watch?v=RM7lw0Ovzq0

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wonderful and practical advice on org design to empower successful scaling, from @johnath https://www.slideshare.net/johnath/organization-design-as-your-startup-grows

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as a team of teams, alignment is essential. amazing morning workshop for leads, breaking down the product landscape (PM, @ShopifyUX, & eng). https://buffer-media-uploads.s3.amazonaws.com/595cfada26333c17390295a4/3ba9ca6e17f83d6a8a5a8a1ce03524884422f691_1a9e4a8e0d013be7d0db0a3f3f7ebffec0ba3c08_twitter

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was part of the team at Behnisch that won the competition for the Lower Don Lands; excited to see it moving forward! http://www.cbc.ca/beta/news/canada/toronto/port-lands-development-1.4187182

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via: http://www.joelderksen.com/work/across-the-dotted-line/

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“Although machines can be optimized to their best, I realized that humans are the most unpredictable variable.” https://medium.com/@samxyuan/design-and-i-24662c63b7e7

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🇨🇦 day is hard on the 🐕s https://buffer-media-uploads.s3.amazonaws.com/55f6e086539e95d018a73a52/59584842739b8bc709e5d1ee/61ef24d4c94fef5bf24de021943fe911.original.jpg

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upon reflection. https://buffer-media-uploads.s3.amazonaws.com/595821226a9f804b4fd3b61d/1befd4853b0f2cbb11e88ceeb63660991a048b99_ed3d6ef5da80cf16e9ed61d959e28f8b4a04bd70_twitter

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basement nostalgia. https://buffer-media-uploads.s3.amazonaws.com/5957fe8bf8c900840e4c497e/87967444a23553f3625ae758d3dac8f5292a3ab7_7cb8252d0c07cefa94b300aac36a107b7b8b6093_twitter

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ok kids, gather round: time for a quick game of PROBE. https://buffer-media-uploads.s3.amazonaws.com/5957d77cb6b0cd6543bf920c/e07e7d10803c2368e21b9791b80ff0e52ef1a091_6333224a5b7d61726564e8fe154096f532d0f010_twitter

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when your horse has that cough, reach for the royal purple https://buffer-media-uploads.s3.amazonaws.com/5957d8706a9f806b5ebf9210/604651441c25fb5ebb5e8bf3c70e3afc5c56e738_3c6fd839910f10e093e457f2fc7a2621f2c0f131_twitter

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super proud of the whole @loblawdigital team for rolling this one out nationally. years of hard work. special 👋🙌 to luke, raul, & sam! https://buffer-media-uploads.s3.amazonaws.com/5957d732f8c900374bbf920c/14628cc04917e3c18bd3bd95a8b08a8b49f98148_64bd5dd4011a2005b77d58cb9285755b7ae4b551_twitter